FAQs

Why did you create your own firm?Why wasn’t I told sooner about your decision to launch a new firm?How will the launch of Muirwood Private Wealth affect me directly?

In the simplest terms, we believe we can do more for clients now, and in the future, by starting our own independent firm.  We can be more objective in our pursuit of the most appropriate investments, credit and trust solutions for clients.  We can be more collaborative by leveraging advances in technology to provide better access to information, planning and performance.  And we will have more control over the client-experience including fees, communication and service-delivery.

Empowering our decision to be independent is our partnership with Sanctuary Wealth. Through its platform, Muirwood has access to outstanding back-office support, industry-leading resources, economies of scale, and best practices from a peer group of elite advisors who share our passion for serving our clients.

While it has been our promise to launch Muirwood Private Wealth in a professional and respectful way, it was simply not practical nor legally permissible to share our plans in advance. Transparency is fundamental to the culture of our firm, and we’d be happy to answer any questions at your convenience.

The quality of the service you’ve come to expect from us will not change. If anything, we are committed to only improve and elevate the experience for you. The financial and investment solutions we can offer you, however, will be greatly enhanced, as we can now offer and execute a wider range of investments and investment strategies.

How will I benefit?What will change?How do I know my assets will be safe with Charles Schwab?

Because our firm is team-oriented, you’ll benefit from the collaborative approach we take in serving you. As the team anticipates your changing needs and circumstances, we’ll be able to offer you an enhanced array of investment solutions – which means we can truly place our clients’ best interests first, in fulfillment of our fiduciary duty.  In addition, we anticipate adding services in the future and look forward to sharing those with you when ready.

Your day-to-day experience with us will not change. However, a key decision underlying our move to independence is our selection of Charles Schwab as the custodian of our clients’ assets. This decision was carefully considered and researched. Charles Schwab can deliver institutional investment research and access to world-class investment managers, as well as 15,480 mutual funds and a wide range of separate account managers, alternative investments and other services.

Charles Schwab is one of the world’s largest custodians with over $4.05 trillion in client assets. Charles Schwab meets industry standards for protecting its clients’ assets and is a member of the Securities Investor Protection Corporation (SIPC), with excess SIPC protection offered through Lloyd’s of London up to an aggregate of $600M in additional insurance specifically for the protection of client assets. Charles Schwab offers the safety of both its size and financial strength, backed by more than 30 years of experience supporting independent advisors like Muirwood. Charles Schwab manages the time-consuming back-office functions so we can focus addressing the needs of our cherished clients, like you.

Will the way you manage money change in any way?What about my existing banking services?What happens now?

What won’t change are the core strategies we use to manage your assets – customized to your needs. What will improve, however, are certain capabilities, including enhanced interactive financial planning, as well as a greater availability of investment options and investment strategies, created by a broadening of our open architecture. 

The Muirwood team is available to help you with automating bill payments, transferring loan balances, and all other banking services.

We would be honored to continue to work with you. We are sending you / have enclosed the paperwork required for us to transfer your accounts to the management of Muirwood Private Wealth. If you have any questions about completing the documentation, please reach out to us at your earliest convenience at 833-799-7490. Once we receive your signed paperwork, your assets will be moved electronically to our new custodian, Charles Schwab, by means of an ACATS transfer (“Automated Customer Account Transfer Service”). We will call you shortly to answer your questions and to ensure a perfectly smooth transition of your accounts and assets.

On behalf of the team at Muirwood Private Wealth,
thank you for choosing us as your wealth manager.